Comptartisan

Privacy Policy

This translation is provided to help you. Only the French version is legally binding. Read the French version

Introduction

With the development of new communication tools, particular attention must be paid to protecting privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

The personal information we collect is:

  • First name
  • Postal address
  • Postcode
  • Email address
  • Phone / fax number

The personal information we collect is gathered through forms and through the interaction between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.

Forms and interactivity

Your personal information is collected through forms, namely:

  • Order form

We use the information collected in this way for the following purposes:

  • Order tracking
  • Information / Special offers
  • Statistics
  • Contact

Right to object and withdraw

We undertake to offer you a right to object and a right of withdrawal regarding your personal information.

The right to object means the possibility offered to internet users to refuse to have their personal information used for certain purposes stated at the time of collection.

The right of withdrawal means the possibility offered to internet users to request that their personal information no longer appears, for example, in a mailing list.

To exercise these rights, you can:

  • Postcode: 13012
  • Email: support@comptartisan.fr
  • Phone: +33781191375

Right of access

We undertake to grant a right of access and rectification to data subjects who wish to consult, amend or even delete information concerning them.

This right may be exercised:

  • Postcode: 13012
  • Email: support@comptartisan.fr
  • Phone: +33781191375

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To keep your personal information secure, we use the following measures:

  • SSL protocol
  • Access management - authorised person
  • Data backup
  • Username / password
  • Firewall

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers absolute security, there is always some risk when using the Internet to transmit personal information.

Cookies

The site only sets the cookies needed for it to work (logging in to your account, protecting forms). They do not require your consent.

We also count visits with Umami, an analytics tool installed on our own server. It sets no cookies, does not track you from site to site and does not keep your IP address: it only tells us the pages viewed, the country and the type of device.

With your consent, we also measure visits to public pages with Google Analytics, loaded via Google Tag Manager. Until you have clicked “Accept”, none of these tools is loaded. No advertising cookies are used.

Your choice is kept on your device for 6 months. You can change it at any time with the "Manage cookies" link at the bottom of each page.

Legislation

We undertake to comply with the French legislative and regulatory provisions in force, in particular:

  • The French Commercial Code
  • The French Consumer Code
  • French Law no. 2004-575 of 21 June 2004 on confidence in the digital economy (LCEN)
  • The General Data Protection Regulation (GDPR)